Terms of Service

Last updated: 7/18/2025

Agreement to Terms

By accessing or using HostMyHOA's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our platform.

Description of Service

HostMyHOA provides a web-based platform for homeowner association management, including features for user management, document sharing, event planning, communication, and community forums.

Account Registration

To access certain features of our platform, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account
  • Use the platform only for lawful purposes

User Conduct

When using our platform, you agree not to:

  • Violate any applicable laws or regulations
  • Impersonate another person or entity
  • Upload malicious code or harmful content
  • Interfere with the platform's security features
  • Harass, abuse, or harm other users
  • Spam or send unsolicited communications
  • Collect user information without consent
  • Use automated tools to access the platform

Community Guidelines

Our platform facilitates community communication. Users are expected to maintain respectful and constructive interactions. We reserve the right to remove content or suspend accounts that violate community standards.

Content and Intellectual Property

User Content

You retain ownership of content you create and share on our platform. By posting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content within the platform.

Platform Content

Our platform, including its design, features, and underlying technology, is owned by HostMyHOA and protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are charged in advance and are non-refundable except as expressly provided.

Payment Terms

  • Subscription fees are billed monthly or annually as selected
  • Payment is due immediately upon subscription activation
  • We may change pricing with 30 days' notice
  • Failure to pay may result in service suspension

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Refunds are not provided for partial months or unused portions of subscriptions.

Service Availability

We strive to maintain high availability of our platform but cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or other operational needs.

Limitation of Liability

To the fullest extent permitted by law, HostMyHOA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform.

Disclaimers

Our platform is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify and hold harmless HostMyHOA from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.

Termination

We may terminate or suspend your account and access to the platform at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users or our business.

Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own backups of important data. We are not liable for data loss except in cases of our gross negligence.

Modifications to Terms

We may modify these Terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the platform after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@hostmyhoa.com

Address: 123 Community Lane, San Francisco, CA 94102

Phone: 1-800-HOA-HELP