Privacy Policy

Introduction

HostMyHOA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our homeowner association management platform.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Account credentials and authentication information
• Profile information and preferences
• Communication content (messages, posts, comments)
• Payment information (processed securely through third-party providers)

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our platform services
• Process transactions and manage your account
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

Information Sharing

We may share your information in the following circumstances:

Within Your Community

Information you share within your HOA community (such as forum posts, event RSVPs, or profile information) may be visible to other community members according to the privacy settings you choose.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.

Legal Requirements

We may disclose information if required to do so by law or if we believe such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: