Cookie Policy

Last updated: 7/18/2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

How We Use Cookies

HostMyHOA uses cookies for several purposes:

  • Authentication: To keep you logged in and secure your session
  • Preferences: To remember your settings and customizations
  • Analytics: To understand how our platform is used and improve it
  • Performance: To optimize loading times and functionality
  • Security: To protect against fraud and unauthorized access

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Session authentication tokens
  • Security tokens for form submissions
  • Load balancing cookies

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve our platform's performance.

Examples:

  • Page load times
  • Error tracking
  • Usage statistics

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Examples:

  • Language preferences
  • Theme settings
  • Customized dashboard layouts

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Google Analytics
  • User behavior tracking
  • Conversion tracking

Third-Party Cookies

We may also use third-party cookies from trusted partners to enhance our services:

  • Google Analytics: For website analytics and performance monitoring
  • Vercel Analytics: For application performance and usage insights
  • Payment Processors: For secure payment processing
  • Support Services: For customer support and help functionality

Managing Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific sites
  • Block all cookies by default
  • Get notifications when cookies are set

Browser-Specific Instructions

Chrome: Settings → Privacy and Security → Cookies and other site data

Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and website data

Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

Please note that disabling cookies may affect your experience on our platform:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not work properly
  • We may not be able to provide personalized experiences

Cookie Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until they expire or are deleted
  • Authentication Cookies: Typically expire after 30 days of inactivity
  • Preference Cookies: May persist for up to 1 year

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Your Consent

By using our platform, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@hostmyhoa.com

Address: 123 Community Lane, San Francisco, CA 94102

Phone: 1-800-HOA-HELP